FAQ

Our shipping rates vary depending on several factors, including the size and weight of your shipment, the shipping distance, the mode of transportation, and any additional services required. We strive to offer competitive pricing while maintaining the highest standards of service and reliability. For a personalized quote, please request a quote through our website or contact our customer support team.

Tracking your shipment with Oceanlink Logistics is simple and convenient. Once your shipment is in transit, you can use your unique tracking code to monitor its progress in real-time. Simply enter your tracking number on our website, and you'll receive instant updates on the status and location of your package. Additionally, our customer support team is available to assist you with any tracking inquiries you may have.

While we strive to ensure timely and secure delivery of all shipments, unforeseen circumstances may occasionally lead to delays or damages. If your shipment is delayed or damaged, please contact our customer support team immediately. We will work diligently to resolve the issue and provide you with updates on the status of your shipment. Your satisfaction is our top priority, and we will do everything we can to make it right.

Yes, Oceanlink Logistics Services offers insurance options for shipments to provide additional peace of mind and protection against loss or damage. Our customer support team can provide you with more information about our insurance options and help you choose the coverage that best suits your needs.